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How Payments Work

Overview

Payments in LiquidTrust allow businesses to send funds to counterparties. Two payment types are available:

  • Simple Pay — a direct payment that is processed once funded
  • Protected Pay — a payment held in escrow until both parties agree to release the funds

When You Would Use This

  • Use Simple Pay for straightforward payments where no escrow protection is needed.
  • Use Protected Pay when you want funds held securely until deliverables or conditions are met.

If you're receiving a payment

Once your payor sends funds, the money goes through a brief processing period before it appears in your LiquidTrust wallet — typically 1 business day for ACH payments. During this time your payment will show as Payment In Progress.

You'll receive a notification when funds arrive in your wallet. From there, go to Payments to initiate a withdrawal to your bank account. See How Long Does a Payout Take? for withdrawal timing.

How It Works

A typical payment flow:

  1. Invite a counterparty as a Business Contact (if not already connected).
  2. Create the payment by clicking Send Payment or Request Payment.
  3. Choose Simple Pay or Protected Pay.
  4. The counterparty accepts the payment invitation.
  5. The payer funds the payment via ACH or wire transfer.
  6. For Simple Pay, funds are transferred to the recipient's LiquidTrust Balance once processed.
  7. For Protected Pay, funds are held in escrow until the payee requests release and the payer approves.
  8. The recipient can then initiate a payout to transfer funds to their bank account.

Notes

  • If an approval policy is enabled, certain payments may require manager approval before proceeding.
  • Both parties must have verified businesses and active payment methods to complete a transaction.
  • Funding via ACH takes 1-2 business days before the funds are available to the Payee.