Protected Pay Statuses
Overview
Protected Pay transactions move through more statuses than Simple Pay because of the escrow process. The status reflects where the transaction is in its lifecycle — from creation through funding, release, and completion.
Statuses
| Status | What It Means |
|---|---|
| Draft | The payment has been started but not yet submitted |
| Awaiting Review | The payment is being reviewed before it can proceed |
| Awaiting Acceptance | The counterparty has been invited and needs to accept the terms |
| Funding In Progress | The payer is funding the escrow |
| Payment In Progress | The funding is being processed |
| Funds In Escrow | Funds are securely held in escrow and the payee can request release |
| Release Requested | The payee has requested that funds be released |
| Awaiting Approval | The release requires manager approval before the payer can act |
| Disputed | One party has opened a dispute on the transaction |
| Dispute Resolved | A resolution has been proposed and accepted |
| Paid / Released | Funds have been released to the payee |
| Canceled | The transaction was cancelled |
| Rejected | The counterparty rejected the payment invitation |
Wire-Specific Statuses
If the payment is funded via wire transfer, you may also see:
- Awaiting wire transfer — the payer has confirmed the payment but the wire has not yet arrived
- Wire marked as sent — awaiting confirmation — the payer has clicked "I've Sent the Wire" and the platform is waiting for the wire to be received
Notes
- Protected Pay has additional stages compared to Simple Pay because funds are held in escrow until both parties agree to release.
- Statuses update automatically as the transaction progresses.