Approving or Rejecting a Payment

Overview

When an approval policy is active and a manager has been assigned to a counterparty, payments to that counterparty require approval before they can proceed.

When You Would Use This

You are the assigned manager for a counterparty, and a payment has been created that requires your approval.

How It Works

Payments awaiting approval appear in your Dashboard To-Do section with a To Approve badge and on the Transactions page with an Awaiting Approval status.

Steps

Approving a Payment

Open the transaction from your Dashboard or Transactions page.
Click Approve.
Review the payment summary in the Confirm Approval dialog.
Click Confirm.

Rejecting a Payment

Open the transaction.
Click Reject.
Enter a reason for the rejection.
Click Confirm Rejection.

Pay without Approval (Admin Only)

Admins with release permissions can bypass the approval process:

Open the transaction.
Click Pay without Approval.
Confirm the action. The assigned approver will be bypassed and the payment will proceed.

What Happens Next

Approved: The payment proceeds to the next step (invitation sent or payment released).
Rejected: The payment is rejected and the creator is notified.
Pay without Approval: The payment proceeds immediately, bypassing the assigned manager.

The transaction detail shows an approval timeline: who requested the payment, who was asked to approve, and the outcome.

Notes

Only the assigned manager for that counterparty can approve or reject.
Admins can bypass approval using Pay without Approval.
For Protected Pay, approval may also be required when a release is requested. The manager can approve or reject the release request. If rejected, the payee is notified and may request release again.