Jul 25, 2023

Why Know Your Customer (KYC) Has Become So Important

Why Know Your Customer (KYC) Has Become So Important

Make sure you know who you're working with and not paying an identity thief.
Make sure you know who you're working with and not paying an identity thief.
Make sure you know who you're working with and not paying an identity thief.

You may notice when you start issuing payments or receiving payments via LiquidTrust, we do ask a series of questions about your business and banking identity. Those questions are a required component of all online payment transactions and have become increasingly important in recent years as banks and governments continue to seek ways to protect consumers and prohibit illegal transfers of funds.

We do understand that finding and entering your information when you sign up can be inconvenient, so we thought it would be helpful to show you a case study demonstrating the severity of infractions to KYC laws, and making it better known that these are legally required forms of documentation being requested and handled in the strictest compliance with banking laws and regulations.

The TD Bank Example of KYC Infractions

TD Bank has recently faced significant challenges due to its anti-money laundering (AML) compliance challenges, leading to an expected provision of nearly $3 billion in fines. The bank has been under investigation by U.S. regulators, including the Department of Justice, for inadequacies in its AML practices, which may have allowed illicit activities, such as money laundering tied to criminal enterprises, to go undetected. These issues have severely impacted the bank's financial performance, leading to its first quarterly loss since 2002.

It’s important to note that there is no reason to believe TD Bank intentionally did anything wrong, or that the bank was in any way tied to the illegal transactions. The penalties include monetary fines and may also involve non-monetary consequences, such as restrictions on the bank's operations in the U.S. These could hamper TD’s growth strategy in the critical U.S. market, where it has been expanding aggressively simply because TD Bank allegedly failed to properly document all of the required KYC information. The fallout from these compliance issues has also led TD Bank to sell a portion of its stake in Charles Schwab as a widely viewed method of strengthening its capital position amid ongoing regulatory scrutiny.

The significance of these developments highlights the increasing importance of Know Your Customer (KYC) and AML regulations in the banking industry. KYC processes are crucial for preventing financial institutions from being exploited for illegal activities, such as money laundering and terrorism financing. Regulatory bodies worldwide have ramped up their enforcement of these regulations, leading to severe penalties for non-compliance, as seen in TD Bank's case. This trend underscores why robust KYC and AML frameworks have become essential for banks to maintain their reputations and avoid costly legal repercussions.

The situation with TD Bank serves as a reminder of the critical role that compliance plays in the stability and integrity of financial institutions, particularly as regulators intensify their focus on ensuring that banks do not become conduits for criminal activities.

So when you see LiquidTrust asking for basic information and documentation about the payment transfers we help to facilitate, it’s important to remember we are doing our best to remove as many obstacles from the payment process for you as we can, while also assisting you in making sure the transactions are fully compliant for the payer and payee at all points across our platform.